Privacy Policy

Data Protection Officer: Danny Wheatley

Email: bullydarts@yahoo.com

Phone: 01928 207377

Address: 13 Grange Park, Runcorn, Cheshire, WA7 5UU

 

 INFORMATION THAT WE MAY COLLECT AND WHY

 As a business we will collect the following information to from you in order to provide you with a range of products and services. We will collect the following essential information from you:

  • Full Name
  • Email Address
  • Telephone Number
  • Billing / Confirmation address
  • IP Address

 

For Internal Business Analysis

We may collect the following information for our own internal business analysis:

  • IP Address
  • Pages visited on the website
  • Order History

 

For Marketing Purposes

We may collect the following information to send marketing and offer emails, where consent has been given by the individual:

  • Full Name
  • Personal Email Address
  • Contact telephone number
  • Personal Address

 

 

HOW WE USE YOUR INFORMATION 

We use various third parties for internal analysis, customer service and where marketing communication consent has been given, to tailor marketing materials to our customers’ interests. You can find out more about our marketing communications in the next section.

If you are simply browsing this site and do not enter any personal details, only anonymous data to do with how you use the website will be tracked. This is to help us make ongoing improvements to the user experience on our website. Please see our {Cookie Policy} for more information. 

If you are filling out our contact form, creating an account or placing an order with us, we may use certain trusted third parties to process your data. This is so that we can analyse customer activity as a whole, make business, service and product improvements and assist with our customer care for your interests.

Please see below for a list of the third parties that we may use to process your data and the data that we share with them:

 

Please note: we will never sell your data and will only share your data with third parties that enable us to analyse our business data or deal with communications most effectively.

We do not collect or buy data about you from any outside companies, databases or any other sources.

 

DATA PROCESSORS

SHOPIFY PAYMENTS

Payment gateway for credit and debit card transactions on the website.

Data processed: Name, Address, Card Details, CVV Number and Email Address

Reason for being processed: The above data is processed securely on the Bully Darts website and information has been taken for you to be able to purchase your Bully Darts products.

Any further information: Legal obligation if purchasing products from a transactional website.

 

YAHOO EMAIL

Company Emails

Data processed: Name, Email Address & any other information the customer gives via email.

Reason for being processed: From time to time we need to send you an email about your recent orders or customers will email us for any customer service enquiries, either about their orders or information on our products.

Any further information: Consensual, when a customer either buys a product, sign’s up to an account with us or emails Bully Darts about an order or customer service query.

 

PayPal

Third party payment service for taken fast secure payments without card details.

Data processed: Email Address

Reason for being processed: We offer this service on our website to give customers the option to use the fast secure checkout process with PayPal. This allows the customer to log out without entering their card details.

Any further information: Legal obligation for allowing customers to securely pay for their products on the Bully Darts Website.

 

HOW WE USE YOUR DATA

HOW WE USE YOUR DATA IN RELATION TO A SALE

Any data given to us in relation to a sale will be processed in order to fulfil the requirements of the sale. We may then process this data for the purposes of internal business analysis.

HOW WE USE YOUR DATA IN RELATION TO BUSINESS ANALYSIS

When you agree to our terms & condition, you agree to us analysing your history and personal data. This is for the purposes of internal analysis so that we can get to know our customer base in order to develop the website, our products and services. We may also use this data along with your IP address (where {Cookies} are enabled) to improve the experience of using our website and provide us with an overview of customer needs. 

HOW WE USE YOUR DATA IN RELATION TO MARKETING COMMUNICATIONS

We will only send marketing/ promotional and offer emails where you have given us permission to do so either when signing up for an account with us/ through our dedicated sign up forms or on our checkout process. You may unsubscribe from these emails at anytime either from a link at the bottom of every email or by emailing us directly at bullydarts.com and asking to be removed from our marketing lists.

By signing up to receive our emails you agree to us capturing your data through a third party on your email opens, email link clicks and subsequent related interests. We do this to track and analyse the effectiveness of our campaigns. We may also use this data for profiling so that we can send emails relevant to your recent interests or purchases.

If you do not agree to the above, then please do not sign up to our newsletter or contact form. If you have already subscribed with us and wish to remove your data, please contact us on 01928 207377 or email us on bullydarts@yahoo.com.

Lawful Basis for Processing: Our lawful basis for processing this data is: Consent

 

HOW WE CAN USE YOUR DATA IN RELATION TO OTHER EMAIL COMMUNICATIONS

By placing an order with us, you agree for us to send any necessary service emails to update you on the status of your order or to make you aware of any issues with the website or your order. 

If you use the contact form to email us for support, we will not use any details disclosed in this email for any other purposes than to reply to your query. We may however keep a record of your email(s) for internal analysis of customer feedback/complaints, or to refer to should you need to contact us about a previous issue in the future.  

Lawful Basis for Processing: Our lawful basis for processing this is: Contractual

 

 

HOW WE USE YOUR STORE & PROTECT YOUR INFORMATION 

HOW WE USE YOUR DATA IN RELATION TO A SALE

Your data is stored securely with Shopify on a secure server. All data transferred between your browser and the server is encrypted. If you hold an account on this website, your account password is also encrypted. Data stored and retained by the server remains within the United Kingdom.

 

HOW WE CAN USE YOUR DATA IN RELATION TO A PRODUCT OR INTEREST

Your data from a contact form that has been filled out on our website, is held securely with Shopify on a server. This information will be used to contact you as requested by yourself for interests of our services.

Any data held by third parties can’t be accessed by anyone outside of the company other than the third party themselves. Third party platforms are password protected and can only be accessed by internal staff that require this information or the third party in question. These companies have been audited by ourselves for GDPR compliance. Data stored and captured by third party companies may be stored securely on services located outside of the United Kingdom but within the EEC (European Economic Community).

 

 

OUR DATA RETENTION POLICY

HOW WE USE YOUR DATA IN RELATIONS TO A SALE

We will retain any data we hold about you whilst you are actively using our services, until the point that you request removal or after a period of 7 years from the last sale placed.

Any user accounts, data records or inactivity for users that are no associated with any sales will be removed after 1 year of inactivity.

 

YOUR RIGHT TO ACCESS, CORRECTIONS & DATA ERASURE

HOW WE USE YOUR DATA IN RELATION TO A SALE

We respect your privacy rights and provide reasonable access to the Personal Data that you have provided to us through the use of our services. If you wish to receive a record of data we hold about you, correct, or delete any of your data, please contact us and our Data Protection Officer will provide you with a subject access request form.

At your request, we will issue a record, amend or remove/anonymise any data we hold about you.

At any time, you may change any of your personal data by contacting us on bullydarts@yahoo.com.